Is social media marketing only about aggressively selling products on the social or only limited to garner the maximum number of likes and fans?
As someone who believes strongly in the business
intelligence of the social, I would say
that brand marketers must explore and exploit social media for gaining
actionable marketing insights. And if there is one trusted way to do this, it
would be using social media monitoring and analytics tools.
Here are 3 ways in which Social Media
Analytics tools can boost social media marketing:
Pick
the Right Marketing Channel(s):
While your brands may be active on more
than one social channel, it is extremely essential for the marketing team to
know which social channel is best suited for achieving the brand’s business
goals. Social media monitoring and analytics tools help you answer this
question by correctly monitoring and analyzing your success rates with
Facebook, Twitter, LinkedIn, YouTube etc.
Measure
ROI:
I have said this repeatedly – social
content drives social engagement and such sustained engagement eventually
materializes into successful sales. While social media allows marketers to do
this easily, they can rely on social media monitoring and analytics tools to
measure and gain insights from the engagement levels of their content to know
if they are posting the right content or not.
Also, through clear, in-depth analysis,
these tools give insightful reports and inform organizations what their ROI,
their social media marketing have been.
Convert
Probable Customers Into Loyal Customers:
While marketers are already successfully
promoting and selling products on the social, wouldn’t it be great if they
could zero-in on just the right prospects for their products?
Social media monitoring and analytics tools
help brand managers to list specific keywords related to their products,
monitor the social channels for their mentions and frequency of mentions. Plus,
with sentiment analysis and predictive analysis capabilities, the social media
analytics tools accurately signals to the marketers what their customers want
and expect from a product like theirs.
This critical information guides the
marketing and sales team to target the right prospects, nurture them over time
through greater engagement, build a strong relationship through exemplary
tailor-made services and successfully convert probable customers into loyal
customers.
Have
you sensed the need for social media analytics for your marketing efforts on
social media? Share your views in the comments below. To know how Shout
Analytics can help boost your social media marketing, write to us at info@shoutanalytics.com
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